Have a question?


Is the wallet completely proprietary?
Yes, the Cryptanite Wallet was developed by a joint effort across our specialized teams, with experience in traditional development frameworks as well as blockchain and cryptocurrency development.
Do you have a coin or token linked to your wallet?
As of now, we do not have a coin linked to the wallet. We are considering our own token to provide more advanced features in upcoming releases.
What is Cryptanite?
Cryptanite Wallet is an app that allows you to buy, sell, exchange, and store different types of cryptocurrencies. This app allows you to keep different wallets all in one Crypta Bank. You can buy cryptocurrency, either with your credit card or with other cryptocurrency you have in the wallet.

You have the option to sell your cryptocurrency, also. You can post what you want to sell and wait for someone to take you up on your offer, similar to Ebay or any other online marketplace.
How can I make/create a transaction using fiat?
When you are logging in, the first screen you will encounter is the purchasing and selling page. You can choose the drop down menu under the “buy” option, then choose which cryptocurrency you would like to buy. You can then pay with your credit card. You will enter the amount you would like to pay, then you will see your purchase with how much cryptocurrency you will receive and the current exchange rate.

You can choose “Buy Now” to see the how much you are paying after credit card and Cryptanite fees. There is a credit card fee of 3.9%, plus a 1% fee to Cryptanite. You can then enter your credit card information and confirm your purchase.
How can I make/create a transaction using currency in my wallets?
Every time you login, you will be on the purchasing and selling page. There will be a buy option on the left side and a sell option on the right side. You can then choose which currency you would like to sell in exchange of the cryptocurrency you would like to buy.

You will then see users that are selling the currency you would like to buy. You can choose which transaction looks best to you. You will then be charged no additional fees by Cryptanite, and you can obtain your cryptocurrency when a successful swap takes place.
What happens if I do not see any existing sell orders I would like to buy?
If you do not see any existing sell orders you would like to buy, then you can choose to, “Post an Order”. This will allow you to post at what price you would like to buy a certain cryptocurrency and then you can wait for someone to accept your offer.
Why is Cryptanite different from other cryptocurrency applications?
With Cryptanite, you can buy not only one kind of cryptocurrency, but an ETF-similar basket of different ones. There are different kinds of bundles depending on what you want your portfolio to look like, whether it is the top 5 cryptocurrencies by market capitalization or top cryptocurrencies chosen by user demand.

Cryptanite also uniquely provides all users with direct access to their wallets (you receive the public and private keys), so that there is no fear of losing your funds through a Cryptanite hack. You are solely responsible for all your funds.
What bundles does Cryptanite offer?
Cryptanite offers the HODL (BTC, LTC, DASH, NEO, XMR, ETH), SIZE (BTC, ETH, XRP, BCH, EOS, XLM), GAME (DMT, FUN, ENJ, MANA), and SOCL (STEEM, RDD, DMT, MANA) bundles.
Where can I add my own ETF in the app?
Select the bundle option in the top right hand corner and you can see all available bundles you can purchase.
Does Cryptanite provide investment advice or consultations?
Cryptanite does not provide any investment advice. Any decision taken regarding the purchase of any cryptocurrencies shall be considered only as your own decision and under your own responsibility. Cryptocurrencies are volatile. Please do you research.
I’m trying to make a purchase, but I keep getting a message that I’m on a waiting list. What should I do?
As of now, our app is experiencing high demand. As we transition our system, all new purchases are transferred to a waiting list. We thank you for your patience and we hope to get you off the waiting list as soon as possible. It’s really worth it, trust us!
What countries is Cryptanite available in?
Cryptanite Ltd. seeks to be a reliable, international, decentralized platform. To maintain our strong reputation in the market and to comply with unique regulatory requirements, in our operating in certain jurisdictions, we have decided to accept customers only from certain jurisdictions, they are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania , Slovakia, Slovenia, Spain, Sweden, United Kingdom, Ukraine (expect Autonomous Republic of Crimea,and temporarily occupied territories of Donetsk and Luhansk) , Georgia, Canada (except Quebec), Switzerland, SAR, Nigeria.We are also available in five states in the United States: Texas, Wyoming, South Carolina, Montana, and New Mexico. We will expand to other countries in the future. Follow us and you will know what countries will be available next.
What information do I need to provide to have Cryptanite?
When you download the app, you can sign in with your Google account. You will have to go through KYC/AML procedures and, once you are approved, you are ready to purchase! We aim to provide the fastest process from downloading our app to owning cryptocurrency.
What are the KYC/AML procedures?
With these procedures, the first time you try to purchase a coin, it will ask you for the following information: a picture of your I.D., a selfie with your I.D., to enter your credit card information, and a selfie with your credit card. After this is complete (and upon approval), you can begin to buy cryptocurrency.
What coins are available in the app?
The current available coins are "BCH": "Bitcoin Cash","BTC": "Bitcoin","DASH": "Dash","DCR": "Decred","DOGE": "Dogecoin","DOLLA": "Dollacoin","EOS": "EOS","ETC": "Ethereum Classic","ETH": "Ethereum","LSK": "Lisk","LTC": "Litecoin","NEO": "Neo","WAVES": "Waves","XEM": "NEM","XLM": "Stellar","XRP": "Ripple", and "ZEC": "Zcash".